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LANDLORD FAQS

What distinguishes Lyvit from other management companies?

At Lyvit we don't just manage properties. We analyse feasibility, assist with regulatory compliance, optimise design and the guest experience, handle day-to-day operational management and maximise profitability through a tailored strategy.

No. Our goal is for the owner to completely delegate the management, maintenance and operating costs, being able to enjoy the benefits without worries.

Our fee includes all operational costs associated with running the property (public liability insurance, replacement of fittings, maintenance, etc.)

The agreed price will be paid by bank transfer to the account indicated. The total payment shall be made at the end of the month in which the clients' arrival is scheduled.

Yes, provided the activity complies with current regulations and the property meets the necessary requirements. At Lyvit, we review each case to identify the most appropriate exploitation model and ensure safe and compliant management.

Every property requires a tailored assessment. However, we guarantee income significantly higher than that achieved through a traditional long-term rental.

The initial study is free and without obligation. We analyse the property's potential, applicable regulations, the most suitable operating model, and provide an indicative estimate of income and profitability.

Yes. We work to offer the landlord maximum peace of mind and income stability. The specific conditions are assessed for each property.

We manage incidents and coordinate the necessary repairs with our maintenance team, so that the property is always kept in perfect condition.

Yes. We maintain transparent and direct communication, providing regular information on occupancy, income and performance.

Yes. We help prospective investors identify opportunities with potential for short-term lets. We analyse the urban planning and regulatory feasibility, estimate potential yield and support you throughout the entire investment process.

GUEST FAQS

What are the check-in and check-out times?

Check-in is available from 15:00 and check-out must be completed by 11:00.

Yes. Providing accommodation availability permits, we offer the possibility of an early check-in or a late check-out. This service is subject to availability and requires prior confirmation from our team.

Yes. We offer a luggage storage service so you can enjoy Madrid in complete comfort before your arrival or after your departure. Storage is free for the 2 hours prior to check-in and the 2 hours following check-out. After that time, the service costs €8 per large suitcase and €4 per small suitcase.

Yes. All our apartments have been carefully designed and equipped to offer a comfortable, functional and carefree stay. They feature all the necessary amenities to make you feel at home, including a fully equipped kitchen, washing machine, tumble dryer, iron, hairdryer, high-speed Wi-Fi, bed linen, towels, blankets, shower gel, shampoo and other essentials. Furthermore, we select every detail with special attention to design, comfort and quality, to guarantee an experience that meets the highest standards.

Bookings are 100 % refundable if cancelled at least 30 days before the arrival date. Cancellations made within 30 days of the stay will not be refundable.

Yes. To ensure the accommodation is used appropriately, a pre-authorisation is taken on your credit card for an amount equivalent to 50 % of the booking total. The pre-authorisation is carried out the day before arrival and is automatically released one day after departure, provided there has been no damage or incidents during the stay.

Yes. We have a selection of services designed to make your stay even more comfortable, such as airport transfers, extra housekeeping, in-room massages, welcome flowers, pre-arrival grocery shopping and other personalised experiences.

Yes. Our team will be available before, during and after your stay to help you with any queries, recommendations or issues. In addition, you will have a direct communication channel to contact us quickly and easily.

It depends on each accommodation. You can check this information in the apartment description or contact us before making your booking.

Yes. We issue an invoice whenever you need one. If you would like to receive it, you just need to request it during or after your stay.

Yes. By booking directly with Lyvit, you can benefit from exclusive rates and special terms not available on other platforms. Our guests enjoy a discount of up to 20 % compared to the rates published on third-party websites, as well as a more personalised service and direct communication with our team.

We combine the privacy and freedom of an apartment with the services and attention of a boutique hotel, offering a more comfortable, authentic and personalised experience in Madrid.